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Warranty Policy

Effective: November 1, 2025

What this covers (the short version)

For 12 months from your purchase date, your Salernoshop product is protected against defects in materials or workmanship when used as intended by the original buyer.

Who can use this warranty

Coverage applies only to the original purchaser who bought from Salernoshop or an authorized seller. Keep your order confirmation or receipt—proof of purchase is required.

How we make it right (our call)

If we verify a covered defect, we’ll choose one of these paths:

  • ship replacement parts with instructions,

  • repair the product, or

  • replace it with a new or refurbished unit of equal or better performance.
    We may request the item for inspection before finalizing a remedy.

What isn’t covered

Normal wear components (tires, tubes, pads, chains, grips, bulbs, batteries beyond normal lifecycle), cosmetic dings, damage from misuse/abuse/neglect, incorrect assembly or maintenance, accidents or environmental exposure (water, heat, chemicals, corrosion, dust), unapproved modifications or third-party repairs, altered/removed serial numbers, purchases from unauthorized or second-hand sellers, and anything that occurs after the carrier marks the package delivered (those are carrier claims).

Who pays shipping during a claim

  • Within 30 days of delivery: if a covered defect is confirmed, we typically cover reasonable shipping tied to the remedy we choose.

  • After 30 days: you may cover shipment to us; approved warranty repairs/replacements are returned to you at our cost.

Start a warranty review

Email info@salernoshop.com or call (725) 209-5921 with:

  • your order number and purchase date,

  • the product name/SKU, and

  • a short description plus clear photos or a brief video of the issue.
    Please wait for our instructions and an RMA (if required). Unauthorized returns may be refused.

Legal notes

To the fullest extent permitted by law, Salernoshop disclaims other warranties (including implied warranties of merchantability and fitness for a particular purpose). Our total liability won’t exceed the price you paid. Some states don’t allow certain limitations; those limits may not apply to you. This warranty gives you specific legal rights that may vary by state.

Governing law & venue: Nevada law; exclusive venue in Clark County, Nevada.

Company & contact
SALERNO OPPORTUNITY FUND CORP.
1131 BROWN HILL CT, HENDERSON, NV 89011
Phone: (725) 209-5921 • Email: info@salernoshop.com

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