Shipping Policy
Effective: November 1, 2025
Where we ship
United States only (including many APO/FPO addresses when carrier-eligible). We don’t offer international shipping yet.
Processing cadence
Most orders ship within 1–2 business days (Mon–Fri, excluding holidays). Orders confirmed by 12:00 PM Pacific Time typically enter processing the same day.
Estimated delivery windows (U.S.)
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Standard: about 4–8 business days after dispatch
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Expedited: about 3–6 business days after dispatch
Timing is estimated; weather, seasonal volume, or carrier delays can extend delivery.
Rates & promotions
Available methods and costs appear at checkout. From time to time we run free-shipping promotions; details will show on product or cart pages.
Tracking & multi-box shipments
We send tracking by email when a label is created; the first carrier scan may take up to 48 hours to appear. Multi-item orders may ship separately—each package will have its own tracking number.
Address issues & returns to sender
Please confirm your shipping address at checkout. If a parcel returns as undeliverable or due to an address error, we’ll assist with reshipment and may charge a re-delivery fee.
Loss or damage in transit
If your order arrives damaged—or appears lost—contact us within 7 days of the marked (or expected) delivery date. Include your order number, photos of packaging/product (if damaged), and a brief description so we can act quickly.
Shipping help: info@salernoshop.com • (725) 209-5921